jerseypride Posted December 15, 2017 Share Posted December 15, 2017 1 hour ago, wbhendrix said: hey so whatever happened with the one of a kind records that were slipped into the Prisoner Box set? were those ever found? I'd love to hear someone post some of those sounds onto youtube so we can hear the rare recordings! They're not geat judging from this video: https://www.facebook.com/cwelding4/videos/g.184290004954398/1664571120238106/?type=2&theater&ifg=1 Quote Link to comment Share on other sites More sharing options...
wbhendrix Posted December 16, 2017 Share Posted December 16, 2017 7 hours ago, jerseypride said: They're not geat judging from this video: https://www.facebook.com/cwelding4/videos/g.184290004954398/1664571120238106/?type=2&theater&ifg=1 thanks but it wont let me visit the link b/c i'm not in that specific group. Is it posted anywhere else? I keep googling but coming up empty Quote Link to comment Share on other sites More sharing options...
Dhesketh Posted December 20, 2017 Share Posted December 20, 2017 Anyone hear anything new about the live at rough trade record? I thought it was supposed to come out the 15th but haven’t received any shipping notice. Am I wrong on the date? Quote Link to comment Share on other sites More sharing options...
ryantark Posted December 20, 2017 Share Posted December 20, 2017 14 minutes ago, Dhesketh said: Anyone hear anything new about the live at rough trade record? I thought it was supposed to come out the 15th but haven’t received any shipping notice. Am I wrong on the date? I received a shipping notice from US store. It says things will ship when released...22nd. Quote Link to comment Share on other sites More sharing options...
Dhesketh Posted December 20, 2017 Share Posted December 20, 2017 57 minutes ago, ryantark said: I received a shipping notice from US store. It says things will ship when released...22nd. Ah, my mistake. I had to order from the uk store, maybe they’re a little behind or plan to ship on the 22nd. Thanks. Quote Link to comment Share on other sites More sharing options...
aju2streets Posted December 27, 2017 Share Posted December 27, 2017 Has anyone's tracking for Live At Rough Trade actually updated since you got the shipping notification? Quote Link to comment Share on other sites More sharing options...
August West Posted December 27, 2017 Share Posted December 27, 2017 Just now, aju2streets said: Has anyone's tracking for Live At Rough Trade actually updated since you got the shipping notification? Negative. Pretty annoying. aju2streets 1 Quote Link to comment Share on other sites More sharing options...
warhenrecords Posted December 27, 2017 Share Posted December 27, 2017 16 minutes ago, aju2streets said: Has anyone's tracking for Live At Rough Trade actually updated since you got the shipping notification? Nope. And I guess so much for the 12/22 release/arrival date too. aju2streets 1 Quote Link to comment Share on other sites More sharing options...
Dhesketh Posted December 27, 2017 Share Posted December 27, 2017 Had to order mine from the uk store cause the us store sold out, it’s tracking and should be here this week. Quote Link to comment Share on other sites More sharing options...
vanishinghouse Posted December 27, 2017 Share Posted December 27, 2017 Just got home to find my rough trade UK order on my doorstep here in sunny California. Quote Link to comment Share on other sites More sharing options...
Tamubro Posted December 28, 2017 Share Posted December 28, 2017 17 hours ago, vanishinghouse said: Just got home to find my rough trade UK order on my doorstep here in sunny California. Well shit...has anyone received their record from the US store? Or even had a status update on when this sweet gem is going to ship? Quote Link to comment Share on other sites More sharing options...
aju2streets Posted December 28, 2017 Share Posted December 28, 2017 3 hours ago, Tamubro said: Well shit...has anyone received their record from the US store? Or even had a status update on when this sweet gem is going to ship? Nope, I'm gonna email them today. That's ridiculous Tamubro and Velocity of Sound 1 1 Quote Link to comment Share on other sites More sharing options...
aju2streets Posted December 29, 2017 Share Posted December 29, 2017 Here's the response "We're very sorry about the delay! Due to a manufacturing issue in the US (the UK stock was manufactured in the UK), our shipment was delayed. We received half of it today and we are feverishly packaging the first 450 orders in the order they were placed. To save time we processed the orders early so we could have all the shipping labels ready to go so as soon as the stock arrived, thus we could just box it up, label it, and get it out. I would check the tracking tomorrow to see if yours was one of the orders to make this first batch. Unfortunately, the remaining stock is not going to arrive until mid-January. We apologize profusely for the delay and hope you understand that filling these orders is a huge priority for us and we are doing everything we can to get them out ASAP. " Tamubro 1 Quote Link to comment Share on other sites More sharing options...
warhenrecords Posted December 29, 2017 Share Posted December 29, 2017 So were they gonna let us know or... what? lol Cosumer had to get in touch with Company about their late product to get any answers. Cmon. Tamubro, aju2streets and Velocity of Sound 3 Quote Link to comment Share on other sites More sharing options...
spilled milk Posted December 29, 2017 Share Posted December 29, 2017 I got the same canned response and told them it’s shitty customer service to have an issue like this and make your customers do the leg work to find out why. aju2streets, fuckinandsuckinandtouchin and Tamubro 2 1 Quote Link to comment Share on other sites More sharing options...
Lugubrious Posted December 29, 2017 Share Posted December 29, 2017 Also, maybe just wait to create the shipping label and you have the item in hand????? spilled milk 1 Quote Link to comment Share on other sites More sharing options...
aju2streets Posted December 30, 2017 Share Posted December 30, 2017 10 hours ago, spilled milk said: I got the same canned response and told them it’s shitty customer service to have an issue like this and make your customers do the leg work to find out why. Did they say anything to that? Quote Link to comment Share on other sites More sharing options...
spilled milk Posted December 30, 2017 Share Posted December 30, 2017 6 hours ago, aju2streets said: Did they say anything to that? Nope. No reply... Quote Link to comment Share on other sites More sharing options...
spilled milk Posted January 2, 2018 Share Posted January 2, 2018 not sure how i fell within that first 450 since i ordered after they went on sale the second time(cough...probably because i complained...cough), but mine is out for delivery today so it looks like these are starting to get out there. Quote Link to comment Share on other sites More sharing options...
bluetripleb1 Posted January 2, 2018 Share Posted January 2, 2018 11 minutes ago, spilled milk said: not sure how i fell within that first 450 since i ordered after they went on sale the second time(cough...probably because i complained...cough), but mine is out for delivery today so it looks like these are starting to get out there. Could you give us a date and approximate time you ordered? It says date and approximate time in your order history. I ordered in the first batch and mine hasn't moved. They may be in for more ass chewin'. Quote Link to comment Share on other sites More sharing options...
August West Posted January 2, 2018 Share Posted January 2, 2018 1 hour ago, bluetripleb1 said: Could you give us a date and approximate time you ordered? It says date and approximate time in your order history. I ordered in the first batch and mine hasn't moved. They may be in for more ass chewin'. Received mine today from US site. Received confirmation email 11/22 at 7:47pm Quote Link to comment Share on other sites More sharing options...
bluetripleb1 Posted January 2, 2018 Share Posted January 2, 2018 (edited) That figures! Mine was 11:33 am on 11/6. No updated tracking for me. Edited January 2, 2018 by bluetripleb1 Quote Link to comment Share on other sites More sharing options...
Velocity of Sound Posted January 2, 2018 Share Posted January 2, 2018 (edited) This was their response after I sent my ‘wtf’ email. “ Hi, I'm really sorry about the confusion here. Our website is very new and it's been very difficult to coordinate releases and even communication across two territories, distributors, labels, timezones, and etc. We processed these orders a few days before the records were due to arrive on December 22. They did not actually arrive at our store until last Thursday, I imagine the warehouse didn't bother to ship them until after Xmas. The other bad news is, we got less then half of the initial pressing of 1k. I guess since this is an exclusive title and entirely presold the label didn't really care about getting it done in time, especially over the holiday. I'm really sorry for the hassle, delay, confusion, all that. I took a look through the stack of extant labels and it appears yours has yet to ship. I'm waiting for everyone to wake up and get back online, but it appears the remainder of the stock will not arrive until the middle of this month. Let me know if there's anything you'd like me to to, cancel the order, etc. This has been a real hassle and we are already working on improvements to our ordering system to avoid issues like this in the future. I'm really sorry and truly wish I was writing with better news.” Edited January 2, 2018 by Velocity of Sound Spelling error. Quote Link to comment Share on other sites More sharing options...
Velocity of Sound Posted January 2, 2018 Share Posted January 2, 2018 (edited) This is my favorite part. “ I guess since this is an exclusive title and entirely presold the label didn't really care about getting it done in time, “ Thats from someone that actually works for Rough Trade. Edited January 2, 2018 by Velocity of Sound Quote Link to comment Share on other sites More sharing options...
jrodan Posted January 2, 2018 Share Posted January 2, 2018 4 minutes ago, Velocity of Sound said: This is my favorite part. “ I guess since this is an exclusive title and entirely presold the label didn't really care about getting it done in time, “ Thats from someone that actually works for Rough Trade. right, and they are blaming the label which is not rough trade. rough trade just has an exclusive pressing. they did not have anything to do with pressing the record. Adams' label Pax Americana did. Quote Link to comment Share on other sites More sharing options...
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