dethrock Posted September 8, 2010 Share Posted September 8, 2010 I just got Brand New - The Devil And God Are Raging Inside Me, yesterday from Amazon.ca It seemed to be packed fine, but the sleeves each record came in are worn through/torn on one side, as well as the A/B record is torn on the bottom. The record came sealed in plastic as well. I'm pretty new to vinyl, so is it even worth returning? Chances are if they send me a new one, the same thing will probably happen. Anyway, here's some pics, let me know if I should send it back. Quote Link to comment Share on other sites More sharing options...
xjustinxschwierx Posted September 8, 2010 Share Posted September 8, 2010 seem splits happen, if you send it back...they might send you another copy with the same results. probably not worth the trouble...but it's personal preference. Quote Link to comment Share on other sites More sharing options...
lonesomexloveus Posted September 8, 2010 Share Posted September 8, 2010 that's fairly common damage; especially when the record is shipped in the jacket. ordering vinyl from amazon is always a risky endeavor. Quote Link to comment Share on other sites More sharing options...
gabpower Posted September 8, 2010 Share Posted September 8, 2010 If it's the inside sleeve I would not return it because that's very frequent that they tear. At the factory they drop the records into the inner sleeve with a machine so I guess that's how it happens. I always use an inner plastic sleeve afterward. If it's the outer sleeve than it might be OK to return it but the whole hassle of return the product probably ain't worth it. I often get bent corners and small defects due to shipping and if I would return everyone I get like that, I would spend all my time making follow ups on all my orders. Quote Link to comment Share on other sites More sharing options...
themean Posted September 8, 2010 Share Posted September 8, 2010 Band sucks. Would return. Quote Link to comment Share on other sites More sharing options...
deafmx Posted September 8, 2010 Share Posted September 8, 2010 ah, the burden of printed sleeves. you're pretty much stuck with it. best bet would be to email the label and see if you could purchase some overrun printed sleeves they may have laying around. otherwise, it's very common with the mailing of records, even with the records shipped outside of the jackets. Quote Link to comment Share on other sites More sharing options...
thesupervillain Posted September 8, 2010 Share Posted September 8, 2010 Band sucks. Would return. Post sucks. Should delete. Quote Link to comment Share on other sites More sharing options...
jhulud Posted September 8, 2010 Share Posted September 8, 2010 Seam and jacket splits happen. It tends to happen. Especially if and when not properly packed. Even more so with Amazon. Quote Link to comment Share on other sites More sharing options...
Dillhole Posted September 8, 2010 Share Posted September 8, 2010 That's one of the downfalls of mailing vinyl. What I do to prevent that, if I trust the shipper is I will ask them to ship the records outside of the jacket. Hell Dischord and Soundstage Direct do this no matter what every time they ship something. So if you ask most places will do it for ya, no seem splits that way. I forget to ask for it most of the time, but if its packaged right it shouldn't happen in the first place, but its always possible. Quote Link to comment Share on other sites More sharing options...
srcvinyl Posted September 8, 2010 Share Posted September 8, 2010 how does amazon ship vinyl? Like what do they do that you dislike? Quote Link to comment Share on other sites More sharing options...
gabpower Posted September 8, 2010 Share Posted September 8, 2010 how does amazon ship vinyl? Like what do they do that you dislike? They ship records in big boxes with air bags. Quote Link to comment Share on other sites More sharing options...
harryq Posted September 8, 2010 Share Posted September 8, 2010 how does amazon ship vinyl? Like what do they do that you dislike? they've been known to ship records in obscenely large boxes with a few dozen air-bags. unfortunately, these boxes are not always wide enough, so the record is shipped at an angle and tends to get bent. recently, they've started shipping some records in a mailer insider of a big box, which is mainly just bad for the environment Quote Link to comment Share on other sites More sharing options...
srcvinyl Posted September 8, 2010 Share Posted September 8, 2010 some distros send us stuff like that...we usually end up sending it back damaged Quote Link to comment Share on other sites More sharing options...
dethrock Posted September 8, 2010 Author Share Posted September 8, 2010 Thanks for all the replies everyone. Like I said, I'm fairly new to this so I was just looking for some guidance. The records play fine, so it's good to know that this is somewhat common. Quote Link to comment Share on other sites More sharing options...
Guest markovianprocess Posted September 8, 2010 Share Posted September 8, 2010 If you are keeping it, stick it in a plastic sleeve and you won't even notice it. Quote Link to comment Share on other sites More sharing options...
httran Posted September 8, 2010 Share Posted September 8, 2010 I might send it back. Amazon's exchange policies are pretty painless. Quote Link to comment Share on other sites More sharing options...
vardcore Posted September 8, 2010 Share Posted September 8, 2010 At the factory they drop the records into the inner sleeve with a machine so I guess that's how it happens. They are hand assembled. Thin paper inner sleeves tear over time (or immediately). The heavy inner sleeves are 2x to 3x the cost of the thin ones, which are in turn 12x more than photocopies, ha! Quote Link to comment Share on other sites More sharing options...
beardinc Posted September 9, 2010 Share Posted September 9, 2010 I would personally return it, especially with amazon. there return process is simple and almost effortless. I received the wrong item from amazon.ca today. I called them up and was on hold for maybe 5 minutes, and the e-mailed me a pre-paid postage slip, that I just printed off, and stuck on the original box and sent back. If you do it, ask them if they can send the new on in a record mailer. I know they have em, because that's how mine came. Curious to see if they would do it by request. Quote Link to comment Share on other sites More sharing options...
moonbeams Posted September 9, 2010 Share Posted September 9, 2010 That's one of the downfalls of mailing vinyl. What I do to prevent that, if I trust the shipper is I will ask them to ship the records outside of the jacket. Hell Dischord and Soundstage Direct do this no matter what every time they ship something. So if you ask most places will do it for ya, no seem splits that way.I forget to ask for it most of the time, but if its packaged right it shouldn't happen in the first place, but its always possible. I did that with a very rare, very expensive LP recently. They shipped it outside the jacket, but not in a dustsleeve! I'm at a loss of what to do. They followed my instructions. I'll probably never see the record for sale anytime soon and I got it for $300 less than it used to go for. But it doesn't sound too well. Quote Link to comment Share on other sites More sharing options...
plasma36 Posted September 10, 2010 Share Posted September 10, 2010 That's one of the downfalls of mailing vinyl. What I do to prevent that, if I trust the shipper is I will ask them to ship the records outside of the jacket. Hell Dischord and Soundstage Direct do this no matter what every time they ship something. So if you ask most places will do it for ya, no seem splits that way.I forget to ask for it most of the time, but if its packaged right it shouldn't happen in the first place, but its always possible. Even outside the jacket, seam splits can happen. The Clouds "We Are Above You" LP I got from Amazon came that way (Hydra Head's doing), and both sleeves are heavily worn. But that's probably the way Amazon stores their records that did that. Personally, I don't care as long as it doesn't harm the record. If it gets to be really bad I can replace them easily and cheaply. Quote Link to comment Share on other sites More sharing options...
vinyljunkie Posted September 17, 2010 Share Posted September 17, 2010 spend less time looking at your records and more time playing them. Quote Link to comment Share on other sites More sharing options...
amathew Posted September 17, 2010 Share Posted September 17, 2010 Band sucks. Would return. Quote Link to comment Share on other sites More sharing options...
swoopdog Posted September 19, 2010 Share Posted September 19, 2010 I just throw away standard white paper sleeves that come with records or use them on 2nd hand records that don't come with sleever or whathave you. I buy new inner sleeves with the poly lining for all my new records and replace the paper ones so they are nice ones that are uniform in nature plus they have better protection than just a standard paper sleeve I use these: http://www.bagsunlimited.com/p-3155-12-polylined-sleeves.aspx If its a printed inner sleeve I slide it back into the jacket because its part of the record and I like to keep it looking nice just like the insert and I don't want to damage it when I listen to the records with my carelessness. If its special color or something else similar I do the same so if I ever sell the record I can make sure to give the buyer the original sleeve with the order. seem splits are preventable as others have said if you are careful and ship the record on the outside of the cover. Quote Link to comment Share on other sites More sharing options...
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