throughbeingcruel Posted June 6, 2016 Share Posted June 6, 2016 10 minutes ago, Savanti said: Shipping was $4.99. I also picked up the Angus soundtrack for $10, so total was supposed to be $24.99. Instead I got an e-mail for $44.99. I received a shipping confirmation e-mail from them this morning but no response to my price adjustment inquiry yet. I asked to cancel the order if they are unable to honor the sale price... It's gonna take you two weeks to get this sorted out, at least. My last order with them had a ton of issues and it took a month to get half my order. I filed a dispute and they sent it right out that day. I suggest just filing a dispute if they don't respond within a couple days. Quote Link to comment Share on other sites More sharing options...
stl_ben Posted June 6, 2016 Share Posted June 6, 2016 Well if anyone see it's down to $10 again, please post! Quote Link to comment Share on other sites More sharing options...
Savanti Posted June 6, 2016 Share Posted June 6, 2016 5 minutes ago, marc32137 said: Did you check your credit card balance? If not, see what the hold was for. That should tell you what you were really charged. Already checked - charge went through for $44.99 Quote Link to comment Share on other sites More sharing options...
marc32137 Posted June 6, 2016 Share Posted June 6, 2016 (edited) 6 minutes ago, Savanti said: Already checked - charge went through for $44.99 Oof. You should also try Tweeting them. I usually get a reasonably quick response from them there. Edited June 6, 2016 by marc32137 Quote Link to comment Share on other sites More sharing options...
Savanti Posted June 6, 2016 Share Posted June 6, 2016 Received an e-mail response from SRC: I am sorry we will have to cancel that item. It was sold out at 10$ while you were checking out. Sorry it went quick. Do you want to keep the other item or cancel the entire order? Sorry again, Danny K. Awesome Support Team Member srcvinyl Quote Link to comment Share on other sites More sharing options...
boops_popmarket Posted June 6, 2016 Share Posted June 6, 2016 Yeah, there's no way they can adjust the price. They have a reputation to uphold. aopps42 1 Quote Link to comment Share on other sites More sharing options...
YouTwo Posted June 6, 2016 Share Posted June 6, 2016 28 minutes ago, Savanti said: Received an e-mail response from SRC: I am sorry we will have to cancel that item. It was sold out at 10$ while you were checking out. Sorry it went quick. Do you want to keep the other item or cancel the entire order? Sorry again, Danny K. Awesome Support Team Member srcvinyl You know you have great customer service when you have "Awesome" in your job title. They can't let one more copy go at $10? I'm sure these are flying on the shelf at $29.99 Quote Link to comment Share on other sites More sharing options...
Savanti Posted June 6, 2016 Share Posted June 6, 2016 47 minutes ago, dbarila said: You know you have great customer service when you have "Awesome" in your job title. They can't let one more copy go at $10? I'm sure these are flying on the shelf at $29.99 It's in stock ready to ship, so not sure what the big issue is about honoring the price. I asked if he could double check that there was absolutely no way to accommodate my request. If the answer comes back no, I said please go ahead and cancel my order. I received this response back: I can honor it but my boss said i have to issue the difference in store credit. Is that okay? Sorry again =/ Danny K. Awesome Support Team Member srcvinyl Quote Link to comment Share on other sites More sharing options...
Savanti Posted June 6, 2016 Share Posted June 6, 2016 47 minutes ago, dbarila said: You know you have great customer service when you have "Awesome" in your job title. They can't let one more copy go at $10? I'm sure these are flying on the shelf at $29.99 It's in stock ready to ship, so not sure what the big issue is about honoring the price. I asked if he could double check that there was absolutely no way to accommodate my request. If the answer comes back no, I said please go ahead and cancel my order. I received this response back: I can honor it but my boss said i have to issue the difference in store credit. Is that okay? Sorry again =/ Danny K. Awesome Support Team Member srcvinyl Quote Link to comment Share on other sites More sharing options...
throughbeingcruel Posted June 6, 2016 Share Posted June 6, 2016 1 minute ago, Savanti said: It's in stock ready to ship, so not sure what the big issue is about honoring the price. I asked if he could double check that there was absolutely no way to accommodate my request. If the answer comes back no, I said please go ahead and cancel my order. I received this response back: I can honor it but my boss said i have to issue the difference in store credit. Is that okay? Sorry again =/ Danny K. Awesome Support Team Member srcvinyl He did the same thing when thy lost my order and didn't have everything in stock to send a second time. Luckily I need the AK3 and blink reissues they're doing, otherwise I would've been pissed. Quote Link to comment Share on other sites More sharing options...
boops_popmarket Posted June 6, 2016 Share Posted June 6, 2016 They should have charged you $200 for the Lit LP and then given you $190 store credit. bossdj26 1 Quote Link to comment Share on other sites More sharing options...
Savanti Posted June 6, 2016 Share Posted June 6, 2016 (edited) 5 minutes ago, rds said: They should have charged you $200 for the Lit LP and then given you $190 store credit. LOL. I wrote them back proposing a solution similar to what throughbeingcruel suggested. I want the Sublime self-titled reissue coming out in a couple of weeks. I asked if I could just add that to this order and pay the $9.99 differential. Waiting to hear back on whether or not that can work. Edited June 6, 2016 by Savanti Quote Link to comment Share on other sites More sharing options...
throughbeingcruel Posted June 6, 2016 Share Posted June 6, 2016 38 minutes ago, Savanti said: LOL. I wrote them back proposing a solution similar to what throughbeingcruel suggested. I want the Sublime self-titled reissue coming out in a couple of weeks. I asked if I could just add that to this order and pay the $9.99 differential. Waiting to hear back on whether or not that can work. Just keep the credit in your account, and apply it when you place the order for Sublime. That's what I'm doing when I can afford to pay the difference. They did actually credit me $14.99 when the record was $9.99, but I think that's because it took a month to resolve and I filed a dispute before they took action. Of course I immediately canceled the dispute, but I filed it to get some asses in gear. Quote Link to comment Share on other sites More sharing options...
YouTwo Posted June 6, 2016 Share Posted June 6, 2016 I wouldn't even give them the satisfaction of issuing a store credit. Duff 1 Quote Link to comment Share on other sites More sharing options...
Savanti Posted June 7, 2016 Share Posted June 7, 2016 Been >24 hrs, no response from Danny the awesome support team member Quote Link to comment Share on other sites More sharing options...
Savanti Posted June 14, 2016 Share Posted June 14, 2016 It's now been 6 days, 5 e-mails, 2 tweets and still no response...ugh... Quote Link to comment Share on other sites More sharing options...
colossus52 Posted June 14, 2016 Share Posted June 14, 2016 I'm in the exact same position. Quote Link to comment Share on other sites More sharing options...
throughbeingcruel Posted June 14, 2016 Share Posted June 14, 2016 File a paypal dispute, and he'll email you back apologizing, saying they just got slammed over the weekend, and issuing your refund haha Quote Link to comment Share on other sites More sharing options...
mikahmusic Posted June 14, 2016 Share Posted June 14, 2016 If you call the Niagara Falls store, they might be able to get them to actually respond. I had a problem with checkout, called and they were able to figure it out within couple of minutes. They are apparently attached to the main offices and can help out in certain circumstances. I was told that they only have one customer service rep, which seems incredibly undersized seeing all the issues they are constantly having. Quote Link to comment Share on other sites More sharing options...
meatrocket8 Posted February 21, 2019 Share Posted February 21, 2019 ⚠️Final SRCVinyl Pressing! ⚠️ This will be the last SRCVinyl pressing of Lit "A Place In The Sun" on a blue smoke colored vinyl, limited to 500 copies! Full details & pre-order: https://www.srcvinyl.com/lit-a-place-in-the-sun-blue-smoke-… Quote Link to comment Share on other sites More sharing options...
meatrocket8 Posted April 8, 2022 Share Posted April 8, 2022 https://store.roundhillrecords.com/products/lit-tastes-like-gold-vinyl-gold Quote Link to comment Share on other sites More sharing options...
jonnywreck Posted April 10, 2022 Share Posted April 10, 2022 Lol why does this band keep trying? Quote Link to comment Share on other sites More sharing options...
derkwithano Posted April 10, 2022 Share Posted April 10, 2022 5 hours ago, jonnywreck said: Lol why does this band keep trying? It’s their means of income? It seems like it’s their career, even if it’s boring as hell to listen to. It must pay their bills if they’re still at it. The weird thing to me though is…why did they come out with a legit country album in 2018 and now are back to this style? nickj 1 Quote Link to comment Share on other sites More sharing options...
nickj Posted April 11, 2022 Share Posted April 11, 2022 Yeah Yeah Yeah is a jam. not buying this, but way better than anything i expected from Lit in 2021. pizza face and ditc586 2 Quote Link to comment Share on other sites More sharing options...
Snaggle Von Swift Posted April 11, 2022 Share Posted April 11, 2022 They gave up on country already? for reference: Quote Link to comment Share on other sites More sharing options...
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