infovision Posted October 19, 2012 Share Posted October 19, 2012 you can tell by the color...if its light blue its fine...if its a deep/royal blue is most likely a bad one! Both of the records I have received (and both have been bad) were light blue. The new one I have here in front of me and it's definitely not a dark blue. 10/19 - Received this reply today from Katie I'm getting the tracking number right now from the shipping manager! Sorry about that. Get back to you in a few. Thanks! ^ That was 5 hours ago. Nothing since then. This is getting hilarious (in the most awful absurd way). I'm thinking about asking for some reparations - maybe a few free 7" singles or something, because this is such poor service. Quote Link to comment Share on other sites More sharing options...
nelso330 Posted October 20, 2012 Author Share Posted October 20, 2012 Both of the records I have received (and both have been bad) were light blue. The new one I have here in front of me and it's definitely not a dark blue. 10/19 - Received this reply today from Katie ^ That was 5 hours ago. Nothing since then. This is getting hilarious (in the most awful absurd way). I'm thinking about asking for some reparations - maybe a few free 7" singles or something, because this is such poor service. I tried that...said, "Since I paid for return shipping, and waiting long...I am suprised you guys didnt offer me something a little extra to make up for it" then when i got no response to that I said, could you please refund my shipping cost then? and then they didnt reply to that!!!! Quote Link to comment Share on other sites More sharing options...
jrodan Posted October 20, 2012 Share Posted October 20, 2012 out of curiosity, why should this label care? what are you going to do if you dont get what you wanted? im serious. what will be done if you never get what you initially paid for? Quote Link to comment Share on other sites More sharing options...
infovision Posted October 20, 2012 Share Posted October 20, 2012 out of curiosity, why should this label care? what are you going to do if you dont get what you wanted? im serious. what will be done if you never get what you initially paid for? Well the same could be said for any business. Why does the grocery store give you a refund on a container of broken eggs? Because they don't want their reputation tarnished. As mentioned by other people above, leaving comments on their facebook page (which is a public venue) seems to have a compulsive effect and threatening to report the label to the BBB could also work. While the individual consumer is always at a disadvantage when compared to the resources of a company, there are avenues available. I myself am taking this avenue (posting on a forum to others who might eventually become customers or who already are) so as to inform them and get a dialog going. Quote Link to comment Share on other sites More sharing options...
thefinalsound Posted October 23, 2012 Share Posted October 23, 2012 After one email cc'd to all three addresses I got a reply that they would replace my defective (noisy) limited ed. vinyl. I got a tracking # a day or so later and it eventually arrived via usps. The new one, while not exactly audiophile spec, sounds quite good. I'm really happy that my situation got resolved relatively painlessly. The packaging for the limited edition is seriously one of the better things I'm seen, so happy to now have it be functional. Just wanted to relate that they did pull through for me. Quote Link to comment Share on other sites More sharing options...
paralyticstalks Posted October 25, 2012 Share Posted October 25, 2012 still haven't received mine. i don't even know what to do now. Quote Link to comment Share on other sites More sharing options...
dnsnlsn Posted October 25, 2012 Share Posted October 25, 2012 i really want this album... but so confused right now Quote Link to comment Share on other sites More sharing options...
infovision Posted October 25, 2012 Share Posted October 25, 2012 To continue The Drama ... of this process 10/19 - Received email stating I should be receiving a tracking number 10/23 - Still no reply So I sent email #1,0293 to katie@ Hi,This LP was supposed to arrive at my house in playable condition on 8/28. It is now almost 2 months later. You have had my money and I have had no record that I can play. I spent additional money shipping one of the unplayable records back to you. So not only have I spent extra time but I have also spent extra money on something I DO NOT HAVE. I request that you either send me what I paid for or send me some other records for free (since you already have my money). 10/23 - 5 hours later I received this reply from kaite@ cc'd to phil@ Phil: can you look into this? [Name edited] definitely should have had his copy by now. It was a full art copy. I remember this going out in September, which is why it's weird that he doesn't have it yet. Phil, please check the tracking on this and get back to us or ship [Name edited] a new copy. Thanks! 10/25 - Still no tracking number from anyone at captured tracks, but I did find my LP had arrived today when I got home from work. It was scratched! I sent them another email. I never did get a tracking number for this LP but it did finallyarrive today. I can't say I'm really even excited about it anymore. This has been the worst purchasing process I've ever experienced and I'm not exaggerating. I removed the LP from the packaging and took a quick glance at both sides since the previous records you sent me had scratches and marks on them. Side A looked perfect but side B had a distinct scratch on track 2. I was hoping that it was superficial and the LP would simply play through. Side A sounded perfect. I was getting engaged with this album again instead of being jaded. Then I played side B and as soon as the needle got to the scratched portion of the record it started skipping. There are two pictures of the scratch attached to the email. So, almost 2 months after this album was released on vinyl I still do not have a non-defective pressing. I've spent $31 ($3 shipping back to you) and much of my time (and much of your time) trying to get what I feel I paid for and yet for some reason I still do not have it. I was hoping this could be worked out and that it wouldn't have to come to this, I was willing to accept the fact that the first... and even the second damaged records were out of your control but now there have been three and communication has been laborious though the entire process. I would like a full refund. So now I'm waiting to see what's going to happen. I will file a claim with paypal and send them my email thread if need be. Images: Rocanlover 1 Quote Link to comment Share on other sites More sharing options...
paralyticstalks Posted October 31, 2012 Share Posted October 31, 2012 should I? infovision and Rocanlover 2 Quote Link to comment Share on other sites More sharing options...
enjoyadrian Posted October 31, 2012 Share Posted October 31, 2012 yes. you should. Quote Link to comment Share on other sites More sharing options...
infovision Posted November 2, 2012 Share Posted November 2, 2012 I also think you should. I have more to update about my trials but I'll wait until I hear back from CT. Quote Link to comment Share on other sites More sharing options...
Rocanlover Posted November 2, 2012 Share Posted November 2, 2012 Finally... last week I received the replacements parts of my ltd vinyl. Katie was the only on CT who handle this. Quote Link to comment Share on other sites More sharing options...
dreamover Posted December 7, 2014 Share Posted December 7, 2014 I know a lot of people have been looking for this for a while. It looks like it was just repressed. I ordered it on Amazon months ago (currently unavailable) but I just got an email that it should arrive wednesday. Also, the Captured Tracks store has it in stock now. Quote Link to comment Share on other sites More sharing options...
kamalatapes Posted December 8, 2014 Share Posted December 8, 2014 Finally... last week I received the replacements parts of my ltd vinyl. Katie was the only on CT who handle this. I think Katie has been long gone? And she'S started bayonet records with `her husband from BEACH FOSSILS. could be completely wrong though Quote Link to comment Share on other sites More sharing options...
TheGhostOfRandySavage Posted December 8, 2014 Share Posted December 8, 2014 Glad to hear this is going to be back in print. I'll have to snag one at some point Quote Link to comment Share on other sites More sharing options...
_stretts Posted December 8, 2014 Share Posted December 8, 2014 Picked up a copy thanks for the heads up! Quote Link to comment Share on other sites More sharing options...
paralyticstalks Posted January 12, 2016 Share Posted January 12, 2016 I posted this on the Newbury thread but I just wanted everyone who may have missed out on the original limited version to know about this. White vinyl, /500 https://www.newburycomics.com/products/wild_nothing-nocturne_exclusive_lp?variant=13637262854 Quote Link to comment Share on other sites More sharing options...
dvv Posted January 12, 2016 Share Posted January 12, 2016 I posted this on the Newbury thread but I just wanted everyone who may have missed out on the original limited version to know about this. White vinyl, /500 https://www.newburycomics.com/products/wild_nothing-nocturne_exclusive_lp?variant=13637262854 no wraparound Quote Link to comment Share on other sites More sharing options...
paralyticstalks Posted January 12, 2016 Share Posted January 12, 2016 no wraparound Yeah that does suck :/ I ordered one anyway because I'm hoping that since the original copies were pressed before Captured Tracks switched plants, these may sound better all around. And I'm a Wild Nothing completist so there's that. Quote Link to comment Share on other sites More sharing options...
maximuss Posted January 12, 2016 Share Posted January 12, 2016 nice! Is there a discount code for nc? Quote Link to comment Share on other sites More sharing options...
zdkaiser Posted January 12, 2016 Share Posted January 12, 2016 Yeah that does suck :/ I ordered one anyway because I'm hoping that since the original copies were pressed before Captured Tracks switched plants, these may sound better all around. And I'm a Wild Nothing completist so there's that. Let us know how it sounds. I own the blue CT variant and it leaves a lot to be desired sonically, but that Newbury $27 price tag is steep for a single LP. I do find Newbury variants to be well pressed and usually in quality inner sleeves (i.e., no paper scuffs). Quote Link to comment Share on other sites More sharing options...
dvv Posted January 12, 2016 Share Posted January 12, 2016 Let us know how it sounds. I own the blue CT variant and it leaves a lot to be desired sonically, but that Newbury $27 price tag is steep for a single LP. I do find Newbury variants to be well pressed and usually in quality inner sleeves (i.e., no paper scuffs).I'd be very willing to take that blue off your hands if you decide to let it go Quote Link to comment Share on other sites More sharing options...
zdkaiser Posted January 13, 2016 Share Posted January 13, 2016 I'd be very willing to take that blue off your hands if you decide to let it go I don't think I am going to go the Newbury route on this release. Just curious how this variant sounds overall. And I take back my previous comment, Newbury is now sending most of its LPs in generic paper sleeves (based on the 3 releases I received today). They used to use clear polyvinyl sleeves primarily, which was nice. Quote Link to comment Share on other sites More sharing options...
Jetboy Posted January 13, 2016 Share Posted January 13, 2016 Pretty steep price. Ideally I want it but I'd rather hold out since I already have an original and the deluxe version. Quote Link to comment Share on other sites More sharing options...
dvv Posted January 13, 2016 Share Posted January 13, 2016 ugh so many people have the original deluxe which is one of my biggest wants, so I'm putting a personal plug in to whoever is trying to let go of theirs to hmu Quote Link to comment Share on other sites More sharing options...
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