verb1999 Posted April 30, 2013 Share Posted April 30, 2013 I'm just curious if I'm in the wrong on this transaction. I won't verify if I'm the buyer or seller as to avoid anything bias, I'll just explain the scenario. The record sold on gemm.com was advertised as "new" by the seller. The buyer bought it, and along with the purchase in the "notes to seller", asked the seller to verify if the new vinyl was still sealed, and if it had any promotional markings before shipment. Seller emails the buyer, stating this vinyl is not sealed. However, seller replies to the "do not reply" address, and buyer does not receive this email. With no other communication, seller ships vinyl. Buyer receives the vinyl, which was not sealed & had some light wear on the sleeve. Buyer emails seller, and asks for refund since the vinyl was not "new" as advertised, and note to seller went neglected. Seller offers to refund the price of the vinyl, and less than half of original shipping price, but not the cost of return shipping. Argument ensues as to what "new" means in an advertisement, seller claiming he advertised correctly, buyer claiming a misadvertised item. Seller's opinion is new does not = sealed, and vinyl was a DJ copy only played once to verify there were no skips. Buyer's opinion is in the US, new = sealed, as if you walked out of the retail store with it. Otherwise it's "like new" or "mint". As stated above, seller is willing to pay for cost of vinyl and $2 of the original $5 shipping charge for return, but not for return shipping costs. Buyer is requesting for full refund plus return shipping charges. What is everyone's opinion on this? And thanks to anyone taking the time to read this & leave an opinion. Quote Link to comment Share on other sites More sharing options...
Guest Posted April 30, 2013 Share Posted April 30, 2013 Quote Link to comment Share on other sites More sharing options...
Buffbloom Posted April 30, 2013 Share Posted April 30, 2013 This is an argument about $8? Quote Link to comment Share on other sites More sharing options...
abovetheearth Posted April 30, 2013 Share Posted April 30, 2013 billya and konk 2 Quote Link to comment Share on other sites More sharing options...
bgdesign Posted April 30, 2013 Share Posted April 30, 2013 New means sealed. Thread done. Quote Link to comment Share on other sites More sharing options...
Brock N Roll Posted April 30, 2013 Share Posted April 30, 2013 New means sealed. Thread done. Quote Link to comment Share on other sites More sharing options...
verb1999 Posted April 30, 2013 Author Share Posted April 30, 2013 This isn't over $, It's an argument because I'm relatively new to the hobby of vinyl, and I'm curious if I'm right or wrong for the sake of future transactions. I'm wondering where my expectations should be. That, and I like seeing pictures and those little video things people post... That modern day Ferris Beuller is pretty sweet. I apologize to the folk who are on here a ton more than me & get these repetitive threads... I learned before even making a screen name there is zero tolerance or patience around here. But at least I did my research, and did a google search on vinyl grading previous to posting, and all I saw was lists of grading that started with mint, the sites I found it did not clarify what "new" was. Quote Link to comment Share on other sites More sharing options...
abovetheearth Posted April 30, 2013 Share Posted April 30, 2013 New isn't always sealed. Many labels get them from the plant and choose not to seal them. So there's that. trevorxramage 1 Quote Link to comment Share on other sites More sharing options...
elgato48 Posted April 30, 2013 Share Posted April 30, 2013 New isn't always sealed. Many labels get them from the plant and choose not to seal them. So there's that. Quote Link to comment Share on other sites More sharing options...
verb1999 Posted April 30, 2013 Author Share Posted April 30, 2013 New isn't always sealed. Many labels get them from the plant and choose not to seal them. So there's that. I've noticed that in Europe, but haven't seen this in the US... Not saying it doesn't happen, maybe something I haven't come across yet. I do know I've been in the CD buying game since probably 1993, and I've never in 20 years seen or bought a new CD that wasn't sealed. But again, I know in Europe they sell CD's that aren't sealed. Quote Link to comment Share on other sites More sharing options...
One Hundred Fifty-Two Posted April 30, 2013 Share Posted April 30, 2013 Both people are hobknockers. Delete this thread to prevent further embarrassment. Quote Link to comment Share on other sites More sharing options...
catalinacaper Posted April 30, 2013 Share Posted April 30, 2013 Have you ever ordered a record from a smaller label?... Shrinking records isn't a given. moonbeams 1 Quote Link to comment Share on other sites More sharing options...
circuit bored records Posted April 30, 2013 Share Posted April 30, 2013 Seller should refund all the buyer's money but the buyer pays return shipping. Only when record is received by seller will the money be refunded. Case closed. moonbeams and daegor 2 Quote Link to comment Share on other sites More sharing options...
Buffbloom Posted April 30, 2013 Share Posted April 30, 2013 Seal doesn't make a difference in new/used but the fact that it was played means that it is not new. Quote Link to comment Share on other sites More sharing options...
Stickman31 Posted April 30, 2013 Share Posted April 30, 2013 New = Never playedLike new = Played but in 10/10 conditionAnd like it's already been said, not all records come sealed. If you sold, you should have listed "Never been played" or something like that, if you bought it you should have asked BEFORE the purchase about the condition, not pay and ask verb1999 1 Quote Link to comment Share on other sites More sharing options...
IanRees Posted April 30, 2013 Share Posted April 30, 2013 New means sealed. Thread done. not true, some records don't come sealed. Quote Link to comment Share on other sites More sharing options...
Guest Posted April 30, 2013 Share Posted April 30, 2013 Like people have said: -Not all new records are shrink wrapped. -All questions should be asked BEFORE payment...this whole thing could have been avoided if this was done. -The seller held up their end, buyer should pay for return shipping and seller should refund after receiving the record. -Since this particular record was played, that makes it "used", so the buyer has that working for them. Quote Link to comment Share on other sites More sharing options...
Guest Posted April 30, 2013 Share Posted April 30, 2013 Also since you are new to le Hobby, understand now that MOST people have different ideas of condition grading. What is VG to me may be unacceptable to you. I personally don't care about corner bends and "cover wear" as much as I care about the record playing without skips or repeats (surface noise is okay, so long as it isn't too overpowering). I don't look exclusively for "mint" or NM records either... Quote Link to comment Share on other sites More sharing options...
controlthebleeding Posted April 30, 2013 Share Posted April 30, 2013 you really asked for a full refund for slight wear on a sleeve on a record that wasn't sealed? also, don't ever buy thru mailorder, ebay, or the likes again. you'll save yourself from a lot of unneeded disappointment. and a lot of headaches to future sellers as well. Quote Link to comment Share on other sites More sharing options...
steventangent Posted April 30, 2013 Share Posted April 30, 2013 the hobby of vinyl the hobby of vinyl the hobby of vinyl the hobby Stickman31 1 Quote Link to comment Share on other sites More sharing options...
pamfletty Posted April 30, 2013 Share Posted April 30, 2013 Jeez, some people on this board... The guy's just asking a question, cut him some slack. No need to act like a douche. As for the original poster's question: new does not necessarily mean sealed. New does mean unplayed. Even if it's only been played once, it's not new anymore. moonbeams 1 Quote Link to comment Share on other sites More sharing options...
One Hundred Fifty-Two Posted April 30, 2013 Share Posted April 30, 2013 Jeez, some people on this board... The guy's just asking a question, cut him some slack. No need to act like a douche. As for the original poster's question: new does not necessarily mean sealed. New does mean unplayed. Even if it's only been played once, it's not new anymore. Thanks for shedding some light on the situation. Like people have said: -Not all new records are shrink wrapped. -All questions should be asked BEFORE payment...this whole thing could have been avoided if this was done. -The seller held up their end, buyer should pay for return shipping and seller should refund after receiving the record. -Since this particular record was played, that makes it "used", so the buyer has that working for them. New = Never played Like new = Played but in 10/10 condition And like it's already been said, not all records come sealed. If you sold, you should have listed "Never been played" or something like that, if you bought it you should have asked BEFORE the purchase about the condition, not pay and ask Seal doesn't make a difference in new/used but the fact that it was played means that it is not new. Any other original thoughts? trevorxramage 1 Quote Link to comment Share on other sites More sharing options...
isavedlatin54 Posted April 30, 2013 Share Posted April 30, 2013 new does not always mean sealed. but the second the needle touches the record it is no longer new in my opinion. "like new" would have been a better description. or even, ya know, used. Quote Link to comment Share on other sites More sharing options...
adamlikesmusic Posted April 30, 2013 Share Posted April 30, 2013 In my experience, new means played once to ensure no skips, while used generally (but not always) implies shrinkwrap. Food for thought... Quote Link to comment Share on other sites More sharing options...
Guest Posted April 30, 2013 Share Posted April 30, 2013 You guys remember the techno song for the Mortal Kombat movie that started out with a dude yelling "MOOOOOOORTAAAAL KOOOMMBAAAAAAAAAAAAAT!" ? That song was dope. Quote Link to comment Share on other sites More sharing options...
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