yocaseycasey Posted April 25, 2012 Share Posted April 25, 2012 Just talked to paypal and they said that not just anyone is going to be refunded. My situation was like flood's: They kept saying "No," and when I asked for a supervisor because people have actually been given refunds by Paypal, the rep said "I can put a supervisor on the phone with you but they'll just tell you the same thing." I explained the situation to the supervisor, and he said that based on how active I am with Paypal, they'd refund the $39, but only because I am a daily Paypal user, blah blah. When I said I had gotten all of this information about refunds from this message board, he wanted a link because apparently "the information I have is wrong." However, people are clearly just sharing their experiences with the Paypal return process. He seemed worried that if they gave out one refund, they were going to have to give out 3000+ more. I just recommend asking for a supervisor and persistence. They can go after RJ for their money, but when you run a middle-man money business like Paypal, you have a responsibility to your customers. Link to comment Share on other sites More sharing options...
cside Posted April 25, 2012 Share Posted April 25, 2012 after being told no about 12 times, pushing the issue i'm getting a full refund of my $84.50 as "a one time exception to the rule for my longevity, and activity as a paypal customer." Its apparently being paid back by paypal, not RJ... so its still really aggravating to know that dude still has my money. I explained that RJ had a freeze on his account that wouldn't allow him to give refunds. They forced open a claim that would automatically pay out of his account (assuming there is still money there) in 10 days. Link to comment Share on other sites More sharing options...
cside Posted April 25, 2012 Share Posted April 25, 2012 Just talked to paypal and they said that not just anyone is going to be refunded. My situation was like flood's: They kept saying "No," and when I asked for a supervisor because people have actually been given refunds by Paypal, the rep said "I can put a supervisor on the phone with you but they'll just tell you the same thing." I explained the situation to the supervisor, and he said that based on how active I am with Paypal, they'd refund the $39, but only because I am a daily Paypal user, blah blah.When I said I had gotten all of this information about refunds from this message board, he wanted a link because apparently "the information I have is wrong." However, people are clearly just sharing their experiences with the Paypal return process. He seemed worried that if they gave out one refund, they were going to have to give out 3000+ more. I just recommend asking for a supervisor and persistence. They can go after RJ for their money, but when you run a middle-man money business like Paypal, you have a responsibility to your customers. It's really not paypals' fault that RJ is a deadbeat and I'm sure no one there wants to have to explain to their supervisor that that just refunded that much money out of their company's own pockets. That being said. Credit card companies will insure your purchase. If paypal fails to offer the same level of customer protection as the credit card companies, they are essentially an inferior service and stand to lose a lot more money through customers not using them as a form of payment. Link to comment Share on other sites More sharing options...
marc32137 Posted April 25, 2012 Share Posted April 25, 2012 I think those emails are automated from mts when paypal issues a refund. I got one to for my dispute on the such gold pressing. So chances are rj is still missing I don't think PayPal auto-issued me a refund. They told me on the phone that if RJ didn't respond in 10 days, they'd issue it. I got the refund email from MTS 45 minutes after the phone call, so I think he authorized it himself. Besides, I don't think PayPal would have authorization to go into RJ's Limited Pressing system and change order statuses. They're just the money handlers. Link to comment Share on other sites More sharing options...
yocaseycasey Posted April 25, 2012 Share Posted April 25, 2012 That's the thing. Based on their 3% in fees, they've made AT LEAST $300 on money coming into my Paypal or money going out of my Paypal this year. So, if that's the case, they can either A) give me $39 to keep me happy and using their service, or I can move along to Amazon Payments. That $39 isn't much to keep me around and make them a bunch more money. Hell, they'll get their $39 back by the end of May, I'm sure. Link to comment Share on other sites More sharing options...
flood Posted April 25, 2012 Share Posted April 25, 2012 yeah i mean im not surprised they appeased me... with the label theres thousands of dollars a month going in and out through paypal.... so i'd imagine they'd be more active to please people with the "top customer" standing.. Link to comment Share on other sites More sharing options...
yocaseycasey Posted April 25, 2012 Share Posted April 25, 2012 yeah i mean im not surprised they appeased me... with the label theres thousands of dollars a month going in and out through paypal.... so i'd imagine they'd be more active to please people with the "top customer" standing.. Exactly. I used my work Paypal, which is used to sell machinery through ebay, so they get a ton of money from "me." Link to comment Share on other sites More sharing options...
elgato48 Posted April 25, 2012 Share Posted April 25, 2012 I think those emails are automated from mts when paypal issues a refund. I got one to for my dispute on the such gold pressing. So chances are rj is still missing I don't think PayPal auto-issued me a refund. They told me on the phone that if RJ didn't respond in 10 days, they'd issue it. I got the refund email from MTS 45 minutes after the phone call, so I think he authorized it himself. Besides, I don't think PayPal would have authorization to go in liuto RJ's Limited Pressing system and change order statuses. They're just the money handlers. Oh ok. I just thought it was automated cause when I did mine I got a email from mts almost instantly. If rj is there then it's just idiotic he can't ship such gold considering those are in Link to comment Share on other sites More sharing options...
jerseydave77 Posted April 25, 2012 Share Posted April 25, 2012 Paypal hates me. Btw....mts has 0 dollars in their account. Cool he had time to make a withdrawal but no time to respond to messages. Link to comment Share on other sites More sharing options...
adaytoforget Posted April 25, 2012 Share Posted April 25, 2012 So i paid with paypay but my account balance was at $000 at the time so the funds were transfered from my BOA checking into my paypal and then paid through pyapal. can i call my bank? Link to comment Share on other sites More sharing options...
yocaseycasey Posted April 25, 2012 Share Posted April 25, 2012 How do you know this Dave? Link to comment Share on other sites More sharing options...
punkvinylarchive Posted April 25, 2012 Share Posted April 25, 2012 i have called paypal 3 times now!! im from uk so obvoiusly they are different call centers! first time i enquired about a refund got told no called again politly demanded a refund got told no then tried again got angry told no countless times asked for supervisor and they were all conviently busy and they just gave me a complaints department email might try gain later i use paypal alot so i should be a valued customer right? Link to comment Share on other sites More sharing options...
cside Posted April 25, 2012 Share Posted April 25, 2012 How do you know this Dave? Link to comment Share on other sites More sharing options...
One Hundred Fifty-Two Posted April 25, 2012 Share Posted April 25, 2012 Wow I can't see a company like PayPal not coming down with the wrath of god on RJ. PayPal is gunna get its money one way or another. Link to comment Share on other sites More sharing options...
jerseydave77 Posted April 25, 2012 Share Posted April 25, 2012 Paypal supervisor says they can't help me regardless as vendor has a 0 balance and she is unauthorized to dip anyone into a negative. Is it true? Not sure why they'd lie. Link to comment Share on other sites More sharing options...
ludesmaaan Posted April 25, 2012 Share Posted April 25, 2012 I'm on the phone right now concerning the three Such Gold 7"s I ordered - it's not looking good. So frustrating since I could REALLY use that $$$ right now. Link to comment Share on other sites More sharing options...
yocaseycasey Posted April 25, 2012 Share Posted April 25, 2012 Wow I can't see a company like PayPal not coming down with the wrath of god on RJ. PayPal is gunna get its money one way or another. Talking with Emily about this, I said "What do you do in his situation? He's got close to a hundred-grand and can't afford to dish out refunds." She said "Leave the country." Someone from the outside (she hears me talk about this and other record nonsense like my multiple user IDs, nothingnatural's gifs, and robthepenguin's short stories) thought that skipping the country was the only viable option. Who thinks RJ is long gone? Link to comment Share on other sites More sharing options...
sammiblinkchick Posted April 25, 2012 Share Posted April 25, 2012 Trying to squeeze this phone call in at work...so far, first supervisor offered only half refund, waiting for the supervisor's supervisor.....everything is a 'case by case basis' so expect some delays when you call, not everyone will get it so easily it seems Link to comment Share on other sites More sharing options...
cside Posted April 25, 2012 Share Posted April 25, 2012 Wow I can't see a company like PayPal not coming down with the wrath of god on RJ. PayPal is gunna get its money one way or another. Talking with Emily about this, I said "What do you do in his situation? He's got close to a hundred-grand and can't afford to dish out refunds." She said "Leave the country." Someone from the outside (she hears me talk about this and other record nonsense like my multiple user IDs, nothingnatural's gifs, and robthepenguin's short stories) thought that skipping the country was the only viable option. Who thinks RJ is long gone? Looks like RJ perpetrated the great rock n roll mediocre pop punk swindle Link to comment Share on other sites More sharing options...
Emo Revival Posted April 25, 2012 Share Posted April 25, 2012 Wow I can't see a company like PayPal not coming down with the wrath of god on RJ. PayPal is gunna get its money one way or another. Talking with Emily about this, I said "What do you do in his situation? He's got close to a hundred-grand and can't afford to dish out refunds." She said "Leave the country." Someone from the outside (she hears me talk about this and other record nonsense like my multiple user IDs, nothingnatural's gifs, and robthepenguin's short stories) thought that skipping the country was the only viable option. Who thinks RJ is long gone? If I was Rj, I would be so far gone by now to some tiny little country in South America. 100 grand goes along way down there Link to comment Share on other sites More sharing options...
ludesmaaan Posted April 25, 2012 Share Posted April 25, 2012 ...and I'm fucked, awesome. Fuck RJ. We thought he was a weasel the first time we met him on tour and this whole situation just proves how right we were. I wonder how many of his shitbag "friends" are keeping his location secret right now? I mean for Christ sake, someone HAS to know where he is hiding out. Link to comment Share on other sites More sharing options...
sammiblinkchick Posted April 25, 2012 Share Posted April 25, 2012 Be persistant. It helps if you use paypal a lot too. Just got my refund. But it's a 'case by case' basis. Link to comment Share on other sites More sharing options...
chutterhanban Posted April 25, 2012 Share Posted April 25, 2012 Would someone be able to sum up what's going on right now? I've read back 5 pages but can't tell without going way back I assume. Obviously people are seeking refunds. What's the last word from MTS or RJ? What has actually been produced? Basically... what happened? Link to comment Share on other sites More sharing options...
sammiblinkchick Posted April 25, 2012 Share Posted April 25, 2012 RJ disappeared from all social media...MTS and RJ ignoring all correspondence. Final press release date was 4/10...no updates no word etc. Shop Radio Cast issued automated refunds due to no information. MTS appears to be sank. Link to comment Share on other sites More sharing options...
cside Posted April 25, 2012 Share Posted April 25, 2012 Record labels come and go......but sweet tattoos are forever Link to comment Share on other sites More sharing options...
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