nicole Posted March 26, 2014 Share Posted March 26, 2014 i just need to vent. not only do their rules make no sense, but they must have some of the worst customer service ever. last month i sold a guitar on ebay. the person who bought it is in germany. in the auction page itself i specified that I would be shipping via surface but that the buyer had the option of paying for upgraded shipping if they wanted to. i also said i wouldn't be held responsible for anything lost/damaged in transit. the guy chooses not to upgrade shipping and within 2 or 3 days of receiving his payment (over $600ppd!) i send it off via surface w/ tracking. i give him the tracking number. surface from toronto to germany can take up to 10 weeks. well its been about 4 weeks so of course it hasn't arrived yet, but yesterday morning the son of a bitch opened an ebay case on me claiming he never received it and as a result ebay has frozen the funds in my paypal account making me unable to withdraw them even though i already spent more than $100 of it on postage. the tracking shows that it arrived in his country this morning so nothing is wrong but in the meantime i have $600 of mine up in the air. i called ebay and was blind transferred around by a bunch of people who barely speak english and told that i'd have to speak to someone from the german ebay about having my funds released. i request someone who speaks english and of course the person who picks up only speaks german and hangs up on me. two days and 2 hours on the phone later and i'm still no further ahead. the fucking asshole buyer won't respond to my messages. he'll probably have his guitar in a couple days and i will be out $600 for up to 30 days if he doesn't close the case. how is this fair? mmhmm 1 Quote Link to comment Share on other sites More sharing options...
¯\_(ツ)_/¯ Posted March 26, 2014 Share Posted March 26, 2014 lonesomexloveus and kamalatapes 2 Quote Link to comment Share on other sites More sharing options...
futures Posted March 26, 2014 Share Posted March 26, 2014 Princess Logan and ¯\_(ツ)_/¯ 2 Quote Link to comment Share on other sites More sharing options...
lonesomexloveus Posted March 26, 2014 Share Posted March 26, 2014 emokid9963 1 Quote Link to comment Share on other sites More sharing options...
Princess Logan Posted March 26, 2014 Share Posted March 26, 2014 Oh boy. Quote Link to comment Share on other sites More sharing options...
nicole Posted March 26, 2014 Author Share Posted March 26, 2014 yes, i know this is old news. Quote Link to comment Share on other sites More sharing options...
Guest Posted March 26, 2014 Share Posted March 26, 2014 that's awful! Quote Link to comment Share on other sites More sharing options...
abovetheearth Posted March 26, 2014 Share Posted March 26, 2014 horrible. but hopefully when he gets it, they unfreeze. hopefully you dont need the monies right away. i transfer that shit immediately into a separate checking account as fast as possible, always. Quote Link to comment Share on other sites More sharing options...
ChrisWithanF Posted March 26, 2014 Share Posted March 26, 2014 I don't trust even selling a record overseas on eBay. Shipping a guitar over there seems ludicrous to me. Best of luck OP. Best of luck... Quote Link to comment Share on other sites More sharing options...
BuzzersonKillwell Posted March 26, 2014 Share Posted March 26, 2014 Ja, Hevvo? Ja, dish ist eBay? Ja, I no nothing of yoursh American proublem. Wee half different eBay heir Nik-ole. Sooory aboot yoursh Guitar. Auf Wiedersehen. kamalatapes, ditc586 and FangsAnalSatan 3 Quote Link to comment Share on other sites More sharing options...
abovetheearth Posted March 26, 2014 Share Posted March 26, 2014 das oonst sassafrasserson yocaseycasey and mcguirk 2 Quote Link to comment Share on other sites More sharing options...
Princess Logan Posted March 26, 2014 Share Posted March 26, 2014 was ist das? ich habe keine Beine. ̮ ɤ ̮ 1 Quote Link to comment Share on other sites More sharing options...
bigbruise Posted March 26, 2014 Share Posted March 26, 2014 I didn't read the OP but I think I understand where this is going. corey. and FlippingOut 2 Quote Link to comment Share on other sites More sharing options...
bigbruise Posted March 26, 2014 Share Posted March 26, 2014 FlippingOut and mcguirk 2 Quote Link to comment Share on other sites More sharing options...
abovetheearth Posted March 26, 2014 Share Posted March 26, 2014 Quote Link to comment Share on other sites More sharing options...
Tardcore Posted March 26, 2014 Share Posted March 26, 2014 rules of the internet: do not sell items on ebay to overseas buyers unless you are willing to lose said item and receive no $$$ in return. eskimosnow27, stl_ben, Smitty and 4 others 7 Quote Link to comment Share on other sites More sharing options...
fitterhappier Posted March 26, 2014 Share Posted March 26, 2014 This is why I refuse to send stuff out of North America FlippingOut, kamalatapes and Duff 3 Quote Link to comment Share on other sites More sharing options...
cephcarn4 Posted March 26, 2014 Share Posted March 26, 2014 as a buyer I would have done the same thing. Paypal only gives you 40 days after the purchase to report anything wrong or a package not arriving . Regardless that you are saying its in transit its not in the purchaser's hand and He probably doesn't want to lose 600 either. Like people said in previous posts anytime you are sending anything out of your country you are rolling the dice. and you should have known the paypal 40 day policy and made it mandatory to have the item shipped out with an expedited service. Duff, daegor, stl_ben and 1 other 4 Quote Link to comment Share on other sites More sharing options...
videogamesandvinyl Posted March 26, 2014 Share Posted March 26, 2014 This is why I refuse to send stuff out of North America FlippingOut 1 Quote Link to comment Share on other sites More sharing options...
kamalatapes Posted March 26, 2014 Share Posted March 26, 2014 as a buyer I would have done the same thing. Paypal only gives you 40 days after the purchase to report anything wrong or a package not arriving . Regardless that you are saying its in transit its not in the purchaser's hand and He probably doesn't want to lose 600 either. Like people said in previous posts anytime you are sending anything out of your country you are rolling the dice. and you should have known the paypal 40 day policy and made it mandatory to have the item shipped out with an expedited service. What why? As long as there is proof of shipment there is no reason what so ever to open a case. And the seller should always be contacted first. Your mindset is what's wrong with eBayers croft 1 Quote Link to comment Share on other sites More sharing options...
kamalatapes Posted March 26, 2014 Share Posted March 26, 2014 This is why I refuse to send stuff out of North America So true, it takes one overseas sales to get screwed up for me and I'm finished that's it the end. Quote Link to comment Share on other sites More sharing options...
littlebistro Posted March 26, 2014 Share Posted March 26, 2014 Different situation, but I had a record on eBay and i put us only on the auction and someone from Ireland bid and won. I told them I only ship to US, and he said that's fine I'll give you an American address and still hasn't paid. Quote Link to comment Share on other sites More sharing options...
cephcarn4 Posted March 26, 2014 Share Posted March 26, 2014 What why? As long as there is proof of shipment there is no reason what so ever to open a case. And the seller should always be contacted first. Your mindset is what's wrong with eBayers A proof of shipment is only showing the buyer that a package has been mailed out. It doesn't show you the contents and after 40 days are up you are shit out of luck. So when I get my guitar on day 42 and its a epiphone when I payed for a gibson. Paypal won't help me because the 40 days are up. Quote Link to comment Share on other sites More sharing options...
Tardcore Posted March 26, 2014 Share Posted March 26, 2014 A proof of shipment is only showing the buyer that a package has been mailed out. It doesn't show you the contents and after 40 days are up you are shit out of luck. So when I get my guitar on day 42 and its a epiphone when I payed for a gibson. Paypal won't help me because the 40 days are up. 100% correct. For all the buyer knows, they were mailed 20lbs worth of phone books. On the other hand, if a malicious buyer knows that you will ship internationally and that you intend to use an exceptionally slow shipping method, it is probably not difficult for them to take advantage by tying up your money and possibly getting a refund before the item shows up. all in all, not worth the hassle/risk. Quote Link to comment Share on other sites More sharing options...
stl_ben Posted March 26, 2014 Share Posted March 26, 2014 This is why I only ship overseas using eBay's International program. Once it has arrived to the local hub I don't have to worry about the shipment from there to the other country! croft 1 Quote Link to comment Share on other sites More sharing options...
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