blanesaw Posted February 22, 2014 Share Posted February 22, 2014 I just tracked mine and it says I'll be getting it next Thursday, what the fuck? Quote Link to comment Share on other sites More sharing options...
bigbruise Posted February 22, 2014 Share Posted February 22, 2014 I just tracked mine and it says I'll be getting it next Thursday, what the fuck? hush. My message board opinion of the overcharged shipping is they were packing orders, got more than half way through, noticed the labels were medial mail. Said FUCK. Then decided to send out a mass refund but you guys beat them to the punch. So it's coming. That's my message board opinion. castaway 1 Quote Link to comment Share on other sites More sharing options...
smeepo Posted February 22, 2014 Share Posted February 22, 2014 THREAD NEEDS PICS DAMMIT. Quote Link to comment Share on other sites More sharing options...
moonlightvinyl Posted February 22, 2014 Share Posted February 22, 2014 Just got this e-mail a minute ago... "Dear Valued Customer, Thank you for your purchase of Touche Amore's Is Survived By - Deluxe Edition 12" LP. While reviewing your order we noticed that you were overcharged for shipping costs due to an error in our system. You will receive a refund in the amount of $15.00. Please allow 5 - 10 business days for the credit to reflect on your credit card. Cinder Block appreciates your business and we apologize for any inconvenience this may have caused. Sincerely, Customer Service CINDER BLOCK, LLC." Quote Link to comment Share on other sites More sharing options...
castaway Posted February 22, 2014 Share Posted February 22, 2014 Just got the same email. Bigbruise was right. Very cool. Quote Link to comment Share on other sites More sharing options...
smeepo Posted February 22, 2014 Share Posted February 22, 2014 Also received the email. That's awesome. Quote Link to comment Share on other sites More sharing options...
ChardeeMacDennis Posted February 22, 2014 Share Posted February 22, 2014 Very cool...got the email too. And didn't send one email complaining (but glad others did) Quote Link to comment Share on other sites More sharing options...
ChardeeMacDennis Posted February 22, 2014 Share Posted February 22, 2014 Sending out ~3000 in refunds is a noble thing! Out Of Time and jaxvinyl 2 Quote Link to comment Share on other sites More sharing options...
smeepo Posted February 22, 2014 Share Posted February 22, 2014 When we band together and less than half the group does the work, magical things are accomplished. (Like mass refunds) Quote Link to comment Share on other sites More sharing options...
corpse Posted February 22, 2014 Share Posted February 22, 2014 Hell yeah. $15 for another record Quote Link to comment Share on other sites More sharing options...
drewberinger Posted February 22, 2014 Share Posted February 22, 2014 that email was a nice surprise Quote Link to comment Share on other sites More sharing options...
thejesseb Posted February 22, 2014 Share Posted February 22, 2014 Email received. Good on Cinderblock. stl_ben 1 Quote Link to comment Share on other sites More sharing options...
jameswiersema Posted February 22, 2014 Share Posted February 22, 2014 Anyone else not get that email or a ship notice yet? I got a paypal receipt and nothing else so far. Just sent an email, we'll see what happens. Quote Link to comment Share on other sites More sharing options...
dantheriver Posted February 22, 2014 Share Posted February 22, 2014 Damn, wish I had kept trying after I got to the shipping screen. Bowed out when I saw the $20 shipping, didn't want to pay $50 for a record I have two copies of already. Would've payed $35 though... Quote Link to comment Share on other sites More sharing options...
BennyWatts Posted February 22, 2014 Share Posted February 22, 2014 Anyone else not get that email or a ship notice yet? I got a paypal receipt and nothing else so far. I got a shipping notice but no refund email. Quote Link to comment Share on other sites More sharing options...
The Saint Posted February 22, 2014 Share Posted February 22, 2014 Damn, wish I had kept trying after I got to the shipping screen. Bowed out when I saw the $20 shipping, didn't want to pay $50 for a record I have two copies of already. Would've payed $35 though...Same here Quote Link to comment Share on other sites More sharing options...
Derek™ Posted February 22, 2014 Share Posted February 22, 2014 Okay, now I'm bummed that I didn't have the time or opportunity to fight that checkout process for 50 minutes... But really, good on Cinder Block for making right by their shipping error. I honestly didn't expect them to rectify that. Quote Link to comment Share on other sites More sharing options...
diabretic Posted February 23, 2014 Share Posted February 23, 2014 I got a shipping notice but no refund email. Same. Quote Link to comment Share on other sites More sharing options...
yaya Posted February 23, 2014 Share Posted February 23, 2014 Is someone with international shipping able to track his package? Quote Link to comment Share on other sites More sharing options...
corpse Posted February 23, 2014 Share Posted February 23, 2014 Is someone with international shipping able to track his package? They should have sent you an email with tracking already. Quote Link to comment Share on other sites More sharing options...
whoshotthefrog Posted February 23, 2014 Share Posted February 23, 2014 I received a refund email yesterday. This is what it said. Dear Valued Customer, Thank you for your purchase of Touche Amore's Is Survived By - Deluxe Edition 12" LP. While reviewing your order we noticed that you were overcharged for shipping costs due to an error in our system. You will receive a refund in the amount of $15.00. Please allow 5 - 10 business days for the credit to reflect on your credit card. Cinder Block appreciates your business and we apologize for any inconvenience this may have caused. Sincerely, Jessica Williams Quote Link to comment Share on other sites More sharing options...
yaya Posted February 23, 2014 Share Posted February 23, 2014 I've got this mail, but I am not able to track with this number. Quote Link to comment Share on other sites More sharing options...
wexzer Posted February 23, 2014 Share Posted February 23, 2014 I've got this mail, but I am not able to track with this number. If you chose standard intl. shipping then tracking is not available. That is the usual deal at least. Quote Link to comment Share on other sites More sharing options...
qula Posted February 23, 2014 Share Posted February 23, 2014 are the refunds being given only to us orders or to international as well? 35$ for shipping to europe wals also quite expensive... Quote Link to comment Share on other sites More sharing options...
ChardeeMacDennis Posted February 23, 2014 Share Posted February 23, 2014 There's no media mail for overseas Quote Link to comment Share on other sites More sharing options...
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