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Posts posted by Bull Moose
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I was just about to post the updated picture here but I see two of you beat us to it!
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On 12/19/2018 at 8:07 AM, FiggyPud said:
Has anyone been having problems with Bullmoose’s customer service lately?
They’ve always been great with cancelling an order (AND THEY STILL ARE). I just click on the “need help” button next to my order and say “cancel please” and usually within the day it’s cancelled.
But there’s been 2 different times in the past couple weeks where I’ve asked them about 2 different orders. Each one was a preorder and then a week or 2 after the release date, I still haven’t gotten anything from them and on the product page it may say “out of stock, will ship soon” or something along the lines of that. So I ask them if I’ll still be getting what I ordered or when I can expect it. Pretty much just asking if my order is okay cause if not then i need to get it from somewhere else. Something simple like that.
But I NEVER hear back from them. And since they don’t respond, I just cancel the order (since they’re still good about that) and go somewhere else.
Love Bullmoose, always have. And this doesn’t mean I’m not going to order from them ever again. If anything, this is just going to make me a skeptical about preordering from them anymore.
I'm sorry you aren't hearing back from us. I sent a screen shot to the guy who oversees customer service and he was pretty concerned about this. The best way to ask questions is to email [email protected] but that ask a question button should work just fine. If you want to DM us an order number or your real name, we can look into what happened. You deserve an explanation if you want one. It also will help us make sure we don't miss or not respond to other people. We don't want to be the company that doesn't get back to people. Thanks
- tokimedo, Rip and vinyl addict
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On 9/7/2018 at 1:47 PM, KingTacoMunster said:
up on bullmoose. probably the same purple. the previous album repress isn't tho.
The variant of 2042 we have is purple and white. We don't have info on the other one (yet-hopefully.)
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23 hours ago, natenomm said:
Not many fans of the VHS Black variant, huh?
I think everybody around here probably got the joke. Once non-music websites started calling it VHS black, we saw a lot of confused people. We didn't want to cause people to buy two black copies.
It was too bad. We really wanted to start labeling records "black as your soul," black panther at midnight, pothole patch, etc. Just stupid stuff really. Merge took care of it by calling all their variants "Peak Vinyl"
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On 8/19/2018 at 4:33 PM, lexicondevil said:
Bullmoose wrote me back and said that it appears that it will be black. I haven't seen this description used anywhere else except Bullmoose, so maybe they're being creative/funny?
It's just one of our suppliers tooting their own horn. They aren't so good about putting the vinyl color in their data but they love to get this in there. We delete it when we notice it. You can safely ignore it.
We don't try to be funny any more. We goofed around with the black variant of the first Stranger Things soundtrack and just confused everybody.
- natenomm, jack8urt0n and lexicondevil
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29 minutes ago, Smellman said:
High on Fire
Electric Messiah (colored vinyl)
exact color tbd
LPHEAVY METAL
METAL/ENTERTAINMENT ONE 46046
UPC: 634164604615
Release Date: 10/5/2018
https://www.bullmoose.com/p/27767878/high-on-fire-electric-messiah-colored-vinyl-exact-color-tbd
We will let you what the color is as soon as we find out.
EDIT: vinyl color is RED
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We just heard that there will be an indie exclusive in the US. No details just yet though.
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On 5/10/2018 at 11:00 AM, Plarocks said:
Up at Bull Moose!
I went ahead and ordered it along with the new Indigo Girls and The Album Leaf’s “The Endless” soundtrack.
I am hoping TE is going to be the cool “swirl” color that is on his website, but will live with it if this comes on “classic black” vinyl.
I just love not having to pay shipping for my records.
The version of The Endless soundtrack we will have is black & blue starburst vinyl. Thanks for ordering from us without knowing the color!
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9 hours ago, nico said:
Is this really the DC hardcore band? Any idea what it is? No More Censorship re-recorded/remastered?
It was remixed at Dave's studio this year, but I don't know who did the remix.
2 hours ago, kramer73 said:yes, likely remastered? Rumor is that Dave was going to do it, but maybe someone else did.
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1 hour ago, museummouth said:
Black dahlia is just a regular release non-RSD. Bullmoose has preorders up for them a few weeks back but they sold out already. I believe Entombed is the same.
Yes, exactly. Those are regular releases. it looks like there is a lot more confusion about what's what this year. Entombed is a large pressing and they intend to keep in in print, which means you should have no trouble finding a copy.
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On 9/27/2017 at 2:38 PM, ethereal said:
dunno if you're aware but this forum has a cult-like following for your store
We know people here say nice things about us a lot. I don't know if you've ever been on the receiving end of something like that, but it's pretty amazing. I try to pass the comments along to the people who answer email, pack up records, etc. so they know you appreciate them. It means so much and we are always grateful when people take a minute to say nice things.
- Mattiktpq, pizza face, Rip and 1 other
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1 hour ago, museummouth said:
Dang, you're quick. The two Black Dahlia Murder reissues were only in our system for an hour before you posted the link.
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On 7/28/2017 at 4:36 PM, noone said:
Cool. Thanks. And I wasn't being critical, I figured you'd have it soon, hence the "yet".
I know. It's flattering that you thought of us.
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On 7/27/2017 at 2:41 PM, noone said:
Up In It https://megamart.subpop.com/releases/the_afghan_whigs/up_in_it
Congregation https://megamart.subpop.com/releases/the_afghan_whigs/congregation
Uptown Avondale https://megamart.subpop.com/releases/the_afghan_whigs/uptown_avondale
All have Loser editions. None on Bullmoose yet.
We are waiting for the details. If it's not up in the next hour, it will go up Monday. It depends on whether they get back from lunch before we leave the office. We will Tweet about it so as not to spam the board.
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1 hour ago, zdkaiser said:
Hey Bullmoose,
Usually you ship records to me with 2-day USPS priority and I receive albums on their intended release date. It's one of the (many) reasons I buy from ya'll. This Radiohead 3xLP was shipped media mail and wont arrive until next Weds. Did you all change your shipping practices?
24 minutes ago, kisol said:
Curious about this as well. I've never selected Priority on a Bullmoose pre-order yet many, if not all, arrived on the release date. Looking at my order history, none of the pre-orders were over the $50 mark.1 hour ago, lethalenforcer said:You need to choose Priority at checkout. I believe $30 gets you free Media Mail, $50 gets you free Priority.
8 minutes ago, lethalenforcer said:Pretty sure they used to auto-Priority preorders so they'd arrive on release. Not anymore - I'm honestly surprised it lasted so long, as I understand how a goliath like Amazon can pull it off but not BM. It's been a long time since I experienced that. @Bull Moose
We started changing this with orders placed a few weeks ago. Going forward, it will be as @lethalenforcer said. There probably will be times when we upgrade new releases to Priority Mail for free. It's still in flux and partly driven by tech stuff.
- tvham and radiatorhums
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15 hours ago, lethalenforcer said:
First name Halo, last name 2?
I know, I know - you cannot divulge.
Probably shouldn't.
15 hours ago, ethereal said:he can't even sell his 20 gold copies of culture, I wouldn't be too worried about him at this point; especially with almost 100 copies of this already available on discogs
Good to know, but at this point, it's more about making sure that as many fans who wanted one as possible get one at list price.
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1 hour ago, highfives said:
Got an email from BM about my credit card being declined. I got a new card like last month... Hopefully they can get it sorted.
Customer service will need your help, but if you follow our instructions, you'll be golden. Or blue.
16 hours ago, jonnywreck said:I will forever put my trust in @Bull Moose
Thanks!
- 36-Josue, trickster, jonnywreck and 2 others
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On 7/5/2017 at 5:03 PM, highfives said:
Have all of the legit preorders been charged?
Not just yet. We're going to send out a status email to everybody soon, maybe today. Some of our packaging notices aren't getting through for some reason. We expect a second shipment early next week, which should just barely take care of everyone who pre-ordered, except maybe the guy who ordered six copies.
On 7/5/2017 at 4:50 PM, lethalenforcer said:Good on you, BM. You've surpassed the now-suspect Amazon as my favorite CS.
Thanks! You're very nice to say that.
- deltadon and lethalenforcer
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1 hour ago, lethalenforcer said:
Maaan, if it was SRC maybe. BM doesn't deserve that treatment!
Normally it's no problem. Thanks for sticking up for us!
- lethalenforcer, fish, deltadon and 6 others
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20 hours ago, underwaterzoo said:
Just ordered from bull moose, hopefully it was early enough to snag the 7".
You were early enough. Thanks!
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Just now, KingTacoMunster said:
im a bullmoose junkie, so I check daily the upcoming vinyl
I seriously refreshed that section at 5:05pm yesterday. You're devoted! DM us your address. I'll send you a Bull Moose snow scraper.
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21 hours ago, KingTacoMunster said:
anyone still want this?
New Miserable Experience
http://www.bullmoose.com/p/24540460/gin-blossoms-new-miserable-experience
Congratulations I'm Sorry
http://www.bullmoose.com/p/24540461/gin-blossoms-congratulations-im-sorry
How did you find this so quickly? It was on our site for maybe an hour before you made this post. Amazing.
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On 10/28/2016 at 0:26 AM, The Ghost of Randy Savage said:
The only info we have is that it will be very limited. All I can suggest is that you try stores that sell a lot of underground hip hop first. I think they are more likely to have it.
I apologize for not responding until today. I didn't get the notification that you tagged us until this morning. If anybody here wants to get a quicker response to a question about a release, use @bullmoosevinyl on Twitter. Someone who can do the research is almost always logged in during weekdays. Thanks
The thread formerly known as 'ty segall'
in Vinyl Collective Message Board
Posted
Everybody here who jumped on it will be fine. We were able to lock in a good order.