DigitalZombie Posted April 24, 2014 Share Posted April 24, 2014 I tried emailing support@shopradiocast a few days ago with my order number and haven't heard anything back. How long does it usually take for them to get around to an order cancellation? Quote Link to comment Share on other sites More sharing options...
dantheriver Posted April 24, 2014 Share Posted April 24, 2014 I've received email replies from [email protected] in regards to order issues, so maybe try that address. Pretty sure you are only going to be issued store credit though, just a heads up. Here is their cancellation policy: Can I Cancel An Order? Cancelled orders will ONLY be issued store credit. If a product pre-order is cancelled by us or the distributor, we will gladly refund your money or issue store credit, whichever you prefer. If a product is not in stock and it is NOT a pre-order we will gladly offer a refund. Quote Link to comment Share on other sites More sharing options...
chamb117 Posted April 24, 2014 Share Posted April 24, 2014 Pretty sure Guaranteed you are only going to be issued store credit though, just a heads up. Quote Link to comment Share on other sites More sharing options...
monsterrod Posted April 24, 2014 Share Posted April 24, 2014 Quote Link to comment Share on other sites More sharing options...
¯\_(ツ)_/¯ Posted April 25, 2014 Share Posted April 25, 2014 you dont cancel SRC orders, SRC orders cancel you passionbrand, brianmorgante, agaetisbyrjun and 8 others 11 Quote Link to comment Share on other sites More sharing options...
horrorbusiness138 Posted April 25, 2014 Share Posted April 25, 2014 you dont cancel SRC orders, SRC orders cancel you Hahaha!!!! Quote Link to comment Share on other sites More sharing options...
somethingvinyl Posted April 25, 2014 Share Posted April 25, 2014 Hahaha!!!! Quote Link to comment Share on other sites More sharing options...
BobbyHill Posted April 25, 2014 Share Posted April 25, 2014 Couldn't you go through your credit card company or paypal to get it refunded? It will probably take some effort but considering how SRC won't ever give you your money back I guess it's a better option. But there is something like a month and a half limit on doing it that way for paypal. Quote Link to comment Share on other sites More sharing options...
dantheriver Posted April 25, 2014 Share Posted April 25, 2014 Couldn't you go through your credit card company or paypal to get it refunded? It will probably take some effort but considering how SRC won't ever give you your money back I guess it's a better option. But there is something like a month and a half limit on doing it that way for paypal. If they didn't have their cancellation policy clearly posted on the site, then maybe you could dispute it and actually get refunded. Having worked in retail, anytime a dispute came through we did everything we could to counter it, I would assume SRC doesn't just roll over either. Quote Link to comment Share on other sites More sharing options...
jhulud Posted April 25, 2014 Share Posted April 25, 2014 Shouldn't have placed the order to begin with. bermudanc94, nothingnatural, tokimedo and 2 others 5 Quote Link to comment Share on other sites More sharing options...
THE_James_Champ Posted April 26, 2014 Share Posted April 26, 2014 Shouldn't have placed the order to begin with. Bing-oh Quote Link to comment Share on other sites More sharing options...
gmoney Posted April 26, 2014 Share Posted April 26, 2014 Shouldn't have placed the order to begin with.Gonna get banned for that Juan. Quote Link to comment Share on other sites More sharing options...
mclz Posted April 26, 2014 Share Posted April 26, 2014 I only placed an order with SRC once. I waited a month for an item "in stock" and I got my order canceled and got my money back. Somehow another month later I got the record in the mail cause their system screwed up. Good times. Quote Link to comment Share on other sites More sharing options...
jhulud Posted April 26, 2014 Share Posted April 26, 2014 I'm not being anti-SRC. My post just meant that shouldn't have ordered if you were going to turn around and cancel it later. Why order in the first place then?!?! nothingnatural 1 Quote Link to comment Share on other sites More sharing options...
dantheriver Posted April 26, 2014 Share Posted April 26, 2014 I'm not being anti-SRC. My post just meant that shouldn't have ordered if you were going to turn around and cancel it later. Why order in the first place then?!?!Unfortunately, people like this exist in the retail world. I used to work in a mall and the amount of people that returned things the same damn day they bought it was ridiculous. Quote Link to comment Share on other sites More sharing options...
derby625 Posted April 26, 2014 Share Posted April 26, 2014 Unfortunately, people like this exist in the retail world. I used to work in a mall and the amount of people that returned things the same damn day they bought it was ridiculous."Oh hi, I bought this earlier today, paid cash, but lost the receipt. Can I get the full value back on cash?" Quote Link to comment Share on other sites More sharing options...
dantheriver Posted April 26, 2014 Share Posted April 26, 2014 "Oh hi, I bought this earlier today, paid cash, but lost the receipt. Can I get the full value back on cash?" "Can't you just look it up?!" horrorbusiness138 and derby625 2 Quote Link to comment Share on other sites More sharing options...
dreamover Posted April 26, 2014 Share Posted April 26, 2014 Maybe he ordered something and they keep delaying it. Maybe SRC shouldn't announce and sell records they can't release right in the first place. Duff, erthan, eight1echo and 3 others 6 Quote Link to comment Share on other sites More sharing options...
DigitalZombie Posted April 27, 2014 Author Share Posted April 27, 2014 Shouldn't have placed the order to begin with. I'm not being anti-SRC. My post just meant that shouldn't have ordered if you were going to turn around and cancel it later. Why order in the first place then?!?! Because cancelation policies exist for a multitude of reasons and I want to cancel my order because none of your fucking business, that's why. If you can't be bothered to help people with questions, why bother posting in the first place then?!?! NoFxpunkguy, eight1echo, Klefki and 1 other 4 Quote Link to comment Share on other sites More sharing options...
ditc586 Posted April 27, 2014 Share Posted April 27, 2014 cry about it turnstiles and blugel 2 Quote Link to comment Share on other sites More sharing options...
chefchino Posted April 27, 2014 Share Posted April 27, 2014 Because cancelation policies exist for a multitude of reasons and I want to cancel my order because none of your fucking business, that's why. If you can't be bothered to help people with questions, why bother posting in the first place then?!?!Um... couldn't you be bothered to go on the src website and looked up the cancelation policy yourself? Does it really need a thread on a vinyl forum in the first place when you could have easily googled it!?!?It's a public forum. If he chooses to make an observation, you allowed it by starting this thread. Just like welcoming people to come in and say "Don't be a lazy piece of shit and look it up yourself you fucking n00b" blugel and horrorbusiness138 2 Quote Link to comment Share on other sites More sharing options...
dansar Posted April 27, 2014 Share Posted April 27, 2014 I don't think they were asking about the policy, just how long it takes for SRC to get back to the customer. Also there has been no talk of refund just cancelation from the topic starter. Quote Link to comment Share on other sites More sharing options...
Princess Logan Posted April 27, 2014 Share Posted April 27, 2014 Unfortunately, people like this exist in the retail world. I used to work in a mall and the amount of people that returned things the same damn day they bought it was ridiculous. People like that are the reason I do not miss retail. Quote Link to comment Share on other sites More sharing options...
horrorbusiness138 Posted April 28, 2014 Share Posted April 28, 2014 "Can't you just look it up?!" Just reading this made me cringe and brought me back to my days of retail. Quote Link to comment Share on other sites More sharing options...
RadDonut Posted April 28, 2014 Share Posted April 28, 2014 Because cancelation policies exist for a multitude of reasons and I want to cancel my order because none of your fucking business, that's why. If you can't be bothered to help people with questions, why bother posting in the first place then?!?! You just disrespected the Godfather of VC. Quote Link to comment Share on other sites More sharing options...
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