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Brand New - Deja Entendu


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one was "i don't know. we won't know until we receive it. and we haven't received it yet. soo.."

 

i'm calling about 2 records, and another guy tells me "the list is on our website. you can look at that. an official one should be up in the next couple days or right before we open."

 

stellar customer service, you fucks. do you want me giving money to your shop or nah?

 

As an employee of a record store, I have to say that this guy isn't completely in the wrong.  We truly don't know how many copies of any given title we have until we receive our shipments with the invoice (unless we get e-mailed an invoice at the time of shipping).  We put in an order for what we want, titles get allocated, and we receive whatever they send us.

 

This is the most hectic week of the year for record stores, and it's hard not to get a little frustrated over things at times.  The shop I work at got like half of our RSD titles today, only days before RSD.  Not saying he should've been rude if he was, but it can get frustrating at times when responding to the same question so many times every day leading up to RSD, especially when you don't always know the definite answer.  So to call them "fucks" for not responding to a question that they may very well not know the answer to is a little harsh.

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